The auto renewals feature in Expiration Reminder allows expiration items to be automatically renewed when the expiration date arrives. This is useful to tracking items that are certain to be renewed and that usually expired on the same date every year like for example driving licenses.
Keep in mind that expirations that are set to auto renew won't show up in the dashboard as expired because the system will automatically renew it once the expiration date arrives. If you need to follow up and make sure this was renewed, we recommend keeping this option off.
Configuring automatic renewals
To configure auto renewals, on the create or edit expiration screen scroll down until you find the Auto Renew question:
Then select the Yes option and a separate screen will show up. In this screen configure for how much time the item will auto renew. If the current expiration date is 2021-03-29 and you set auto renew for one year, when the expiration date arrives, the item will be automatically renewed to 2022-03-29.
If you’d like to wait for an acknowledgement from someone else before the automatic renewal kicks in, then tick on the Do not auto renew until an acknowledgement is received check box. What this will do is that it’ll sent an email to the contacts and users involved in the expiration item notification system that contains a url so the user can acknowledge the request. Go to the acknowledgement section for more information.