The upcoming activity timeline shows a list of all the events that are scheduled to happen in the future. It shows events like for example:

  • Emails to be sent

  • Mobile messages to be sent

  • Escalation messages to be sent

Viewing the upcoming activity timeline

Just click on any expiration and you'll see the upcoming activity timeline on the left by expanding its panel:

Viewing upcoming notifications

The upcoming notifications is the same as the upcoming activity timeline and can be found when editing an expiration:

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