Acknowledgements allows requesting users receiving notifications to enter information regarding the expiration that generated the notification.

When acknowledgments are enabled, all notifications will include a link at the bottom that when clicked will pop up a form where the user can enter information like:

  • Answer a question with a yes or no

  • The new expiration date

  • View files in the expiration

  • Add new files for the expiration

This way the user can self serve and keep the information up to date. This form is mobile friendly and works on the majority of mobile phones.

Enabling acknowledgements at the category level

To enable acknowledgements at the category level, edit the category and on acknowledgement, enter the settings.

Go to the category list by clicking on Your Account and then on Settings.

Then click on the Categories on the left menu.

From the list of categories, click on the category you'd like to update.

In the category settings, click Yes on Enable Acknowledgements. In there the following settings are allowed:

  • Enter a question that can be answered with a yes or no

  • Allow the user to change the expiration date

  • Allow the user to view files in the expiration

  • Allow the user to add files

  • Require the user to upload a file. This will prevent the form from being submitted unless a new file is added.

  • Require login will require the person to login to Expiration Reminder

How the form looks like

Here's how the form the user fills out looks like:

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