Each user within the account can be set as either viewers, staff, staff – full read or admin. Depending on their access level, they will have certain abilities and views of the expirations.

A viewer can basically see all information regarding expirations and contacts available in the account. This means the person can view the same information an admin can but limited to expirations and contacts. They can’t change any of the information, neither edit or create. This role are basically for people that need to follow up or do some auditing.

The staff users can see information about expirations and contacts that have been set as the owner of them. They can create, edit and delete expiration items as long as they’re the owner of them. When they create an item, it’s automatically owned by them. They can’t change the ownership of an item or contact. In the dashboard, they can only see information that’s owned by them. They can only work with expiration items and contacts.

The staff – full read users can see information about all expirations as the viewer role and also contacts. They can create, edit and delete expiration items as long as they’re the owner of them. When they create an item, it’s automatically owned by them. They can’t change the ownership of an item or contact. In the dashboard, they can see information all items and contacts. They can only work with expiration items and contacts.

The reader role allows read-only access to expirations and contacts for which
the user the owner. They can’t change any of the information, neither edit
or create.

A contact reader can see all information regarding expirations for which
they’re a contact. They can’t change any of the information, neither edit or
create. This role are basically for people that need to see their own
information and for mobile app users.

The contact contributor can see and edit information about expirations for
which they’re a contact. They can create, edit and delete expiration items as long as they’re
a contact. In the dashboard, they can only see information that’s assigned to
them. They can only work with expiration items.

The workspace admin role have almost the same permissions as admins but is only
allowed to view or change information within the workspace they belong to. They can’t change information is another workspace.

The admin user have access to everything in the account and manage all aspects of information in the application.

Workspace admin permissions are only within the workspace the user belongs to and not to the whole account.

To change an user access level, go to Your Account and select Users.

From the list, select the user you need to change the access and click on it. On the user details, change the role property to the new one.

This will change the access level.