Custom fields allows you to track extra information about employees, contractors, suppliers, customers, vendors, etc.

Some custom fields examples include:

  • Address

  • Employee ID

  • Department

  • Skills

  • Etc.

Any amount of custom fields can be added to contacts so you can track the extra information. These custom fields can be then be used to do searches, filtering, reports and be added to custom views and email templates.

Adding a custom field to all contact types

To add a custom field, click on Your Account on the top menu and then on Settings.

From the left menu, click on Customize Fields.

From the custom fields screen, click on the Contacts tab and then click on Add contact field.

From the custom field type, choose what type of field you're looking to add:

  • Text: allows to add an open text field.

  • Number: allows to add a field that only accepts numbers.

  • Single option: allows to add a drop down list that only allows selecting one item.

  • Multiple options: allows adding a drop down list that allows selecting multiple options.

  • Date: allows adding a date field.

  • Contact: is field that shows the list of contacts in the system.

  • Multiline text: a text field that allows multiple lines of text.

  • Currency: a number field formatted as a currency.

  • Link: allows entering a web hyperlink.

  • Address: allows entering an address with the auto complete option.

Learn more about the different custom field types.

Then enter the custom field name and click Save.

The custom field will be added to all contact types automatically.

Custom fields and contact types

Custom fields for contacts are defined at the contact type level. If you'd like to add custom fields to all contact types use the method indicated above which will added custom fields to all contact types at the same time.

If you're looking to add a custom field to a specific contact type this can be done at the contact type list screen and then adding the custom field to the contact type.


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