Support Channels

How to get in touch with our Support Team!

Diane Luc avatar
Written by Diane Luc
Updated this week

Live Support Chat:

Available from Monday to Friday (excluding holidays)

9 AM to 5 PM Eastern Standard Time/EDT

We make the effort to respond to your first message as soon as possible within 48 hrs (weekends being the exception).

Support E-mail Queries:

Available from Monday to Friday (excluding holidays)

9 AM to 5 PM Eastern Standard Time/EDT

Demo Queries:

Demos are not handled by our Support team. To request a demo, fill out the form linked below and a team member will reach out as soon as they can.

Resolution time will vary depending on query/issue.

Any messages we receive outside of our operational hours will be responded back to during our regular hours.

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